Counterpoint POS (Continued)

Ease of Use at Check Out:

• Regular or Touch screen Ticket Entry
• Customize Ticket Entry Screens to fit the way you work and look the way you want
• Process orders, backorders and special orders
• Hold ("suspend") tickets and recall held tickets
• Calculate ticket tax automatically
  (authorized users can override tax)
• Identify merchandise by barcode scan, item number or flexible lookups
• Display item and customer images, audio or video files
• Display item and customer notes automatically
• Tender cash, checks, credit cards, gift certificates, store credits, and A/R charges Use multiple payment types (split tender pay codes) on a single ticket
• Sell gridded color/size apparel items
• Sell serialized items
• Age restricted items (alcohol)
• Customizable prompting per item to request additional information (monogram letters, permit numbers, etc)
• Support cash drawers, customer pole displays, MICR readers, magstripe readers, receipt printers, invoice printers, weight scales, and barcode scanners
• Sell by stocking unit or alternate units (each, case etc.)

Ticketing/Printing

• Mix sales and returns on single ticket
• Customize receipts, invoices, order forms, sales drafts and picking tickets
• Integrated credit card authorization and settlement
• Issue and print quotes, and recall quotes to create tickets or orders

Security

• Flexible security settings allow you to authorize/restrict users for individual functions (with manager security overrides)
• Integrated credit card authorization and settlement
  Calculate prices automatically, based on item, quantity, customer, location etc.
• Authorized users can override price by entering an amount or percent
• Set maximums allowed for change, refunds and overtenders
  Powerful rules-based pricing for special prices, promotional prices, and contract prices
• Drawer open/close with optional reconcile
• Report exceptions for tax overrides, price overrides,
  returns, etc.

Reports/Configuration

• Issue and print quotes, and recall quotes to create
  tickets or orders
• Configure to ask for customer, items, or payment first
• Configure to ask for item or quantity first
  Use "discount" items to track coupons, trade-ins,
  or other sale reductions
• Configure to print automatically or upon request
  Print forms to OPOS (OLE for Point of Sale), non-OPOS and Windows devices
• User defined ticket profile tracking fields to collect information, track promotions, etc.
• Powerful, customizable reporting for end-of-day and historical records

Customer Data Information

• Sell, track and redeem gift certificates (including magstripe shopping cards)
• Issue, track and redeem store credits (including magstripe shopping cards)
• Identify customers by magstripe read, customer number or flexible lookups
• Customizable Zooms for items and customers , even see detailed sales history
• Customizable prompting per item to request additional information
• Add items and customers "on the fly"

Inventory Control is the heart of an effective management system. Accurately track perpetual inventory for your merchandise so you will have the information you want at your fingertips.

Pricing

• Value inventory using the Average Costing Method (with cost tracked per location)
• Flexible rules-based pricing allows special prices, promotional prices for a specific time period and contract pricing for special customers
• Calculate/select prices based on item, category, customer, quantity, date (or any field you want) using fixed price for special customers
• Up to three price levels (or up to 6 with Advanced Pricing Option)
• Color/Size cell-specific pricing (Advanced Pricing Option)
• Allow up to 4 decimal places in both prices and quantities

Items

• Supports inventory, non-inventory, service and
  discount items
• Look up items by barcode scan, number, description, attributes, category or any item field
• Location-specific item prices (Advanced Pricing Option)
  Classify items by category, sub-category and up to 6 user defined attribute fields
• Unlimited number of barcodes per item (and barcodes per color/size cell)
• Unit-specific barcodes such as EACH, CASE, etc.
• Automatically assign barcodes
• Up to 20 alpha-numeric characters for item number
• Automatically assign item numbers
• Use stocking unit (e.g. EACH) or up to 5 alternate
  units (eg. CASE)
• Unlimited number of substitute items

Tracking

• Track gridded color/size apparel items (up to 3 dimension)
• Track serialized items (Serial Numbers Option)
• Track quantities at multiple stocking locations
• Up to 20 user defined item profile tracking fields for collecting information

Processes

• Choose profit center distributions by location, by item category or sub-category
• Keep unlimited notes for each item, category or sub-category
• Automatically display item notes in Ticket Entry,
  Purchasing and Receiving
• Flexible label printing, including bar-coded labels
• Customizable Item Zooms, showing item information, images, detail transaction history, etc.
• Quick transfers between locations (with option
  to add freight)
• Inventory adjustment transaction processing
• Complete physical inventory subsystem for streamlined physical counts and variance reporting

Customers
Customers are what drive the whole retail process. CounterPoint helps you know your customers and what motivates them to buy. Knowing your customers allows you to increase your sales and service level to ensure customer loyalty.

Purchase/Receiving Processes

• Enter/Edit Purchase Requests (unapproved Purchase Orders) with automatically or manually assigned Purchase Request numbers.
• Create Purchase Orders by posting Purchase Requests
  Maintain vendor-item information for minimum order quantity, unit cost, etc. with unlimited number of vendors for each item
• Record physical merchandises arrival using Receivings
• Easily record complete shipments, or track partial or back-ordered shipments
• Allocate miscellaneous charges( freight, etc.) based on cost, quantity or line
• Record multiple POs on a single receiving document
• Maintain and automatically display item, vendor and PO notes when entering Purchase Requests and Receivings
• Receive merchandise with and without a PO
• Use "Quick Receivings" for simplified receivings
  without a PO

Tracking

• Track vendor information, including company, contact, and phone email and payment terms
• Up to 20 user-defined vendor profile tracking fields for collecting additional information
• Track open POs, including order, delivery date, and cancellation date
• Track up to 5 user-defined miscellaneous charges (such as freight, duty, etc.) as separate costs, or included in inventory (landed cost)
• Use Purchase Advice reporting for suggested orders, based on min/max reordering, or the replenishment of previously sold inventory

Sales History
Sales History is money in the bank. You are able to run a report on any information in the sales cycle you would like to see. Use these powerful, customizable reporting capabilities to analyze what is happening in your business so you can make informed decisions to increase sales, identify problems and reduce costs.

Reporting

• Complete an authoritative transaction history
• Full Sales Analysis reporting by date, stores, user, etc.
• Reprint of historical journals for any time period
• Tax History
• Tax Exceptions
• Ticket History
• Void Ticket History
• Sales History by item, Customer, Sales Rep
• Management History for Store, Stations, Item Category,
  Pay Code,
• User, Sales, Sales Rep, and Tax Codes
• View Ticket History Detail

System
The powerful CounterPoint SQL architecture provides valuable building blocks that you use throughout the system

Customize

• Add records (customers, items, etc.) "on the fly"
  anywhere in the system
• Customize field names, field sizes, messages, appearance of screens, zooms, etc.
• Customize menus for specific users
• Customize lookup screens to select what displays, in what order, and in what format
• M Hide unwanted fields from screens
• Modify Standard Reports (with Crystal Reports)
• Standard name and address fields are 40
  characters long (and customizable)

Processes

• Use Lookups to create Quick Reports, data exports, etc.
• Access data using Excel, Word or other productivity tools
• Ad hoc inquiries and reports
• Quickly create new records (customers, items, etc.) by copying existing records
• Live clicks for email and URLs (to send emails or
  open web pages)
• Use RTF (Rich Text Format) in Notes (customers, items, etc.) for images, audio, links, etc.
• Reprint any audit journal at any future date
• Use event tracking to ensure a complete audit trail
• Batch controls allow multiple users to operate separately
• SQL commit/rollback ensures no data loss in the event
  of power outage
• System security and user authorizations/restrictions based on security codes
• Password protection throughout, including
  temporary passwords
• Operate multiple stores (sites) independently and then use either a Dial-Up or WAN connection to periodically re-synchronize information among stores