About C&K Systems

We’re “All-In” On Building Your Success

We are a passionate team of dedicated professionals with drive, tenacity and proven experience.

We Are C&KOur HistoryOur Team
  • We Are Passionate About Your Success

    We know that your level of satisfaction is in direct correlation to our success. Our staff takes great pride in the level of customer care and service we deliver, that is why your overall satisfaction will be our #1 priority.

We’re A Partner You Can Trust

Businesses world-wide have entrusted us for over 25 years for technology guidance, systems implementation, and application support.

We’re All About Teamwork

Providing you with “always friendly” customer care. As your partner, we’re always here with expert guidance and support throughout our on-going relationship.

Innovation: Our Comfort Zone

Our ability to develop innovative solutions and integrations to hundreds of applications and to customize and create applications to a unique industry is one of our key strengths as no two specialty retailers or businesses are exactly alike.

Our History

C&K Systems was founded in 1989 and we are celebrating our 28th year in business. C&K has grown to near 50 employees and provides a suite of retail and business software and hardware solutions for the specialty retail, wholesale/supply, service contractors, museums and attractions. Our core products and services include NCR Counterpoint. We also provide PCI Compliance Consulting and PCI Managed Security & Services tailored toward small to medium sized retailer and businesses.

What We’re Proud Of.

We pride ourselves in having earned some of the industry’s top honors. Here is a list of some of those honors:

  1. 2014 Six Year Honoree Inc. 5000 fastest growing companies. Honor roll inductee
  2. 2014 MSPmentor 501 Global Edition – Worlds top managed services providers (MSP)
  3. 2013 Tech 200 list of fastest-growing technology companies in the United States
  4. 2013 NCR Circle of Distinction — NCR Highest Global Partner Award
  5. 2013 MSPmentor 501 Ranked #259 Worlds top managed services providers (MSP)
  6. 2012 and 2013 Top NCR Retail Sales Partner for Counterpoint — Million Dollar Club
  7. 2009 Virginia Fantastic 50 – one of Virginia’s 50 fastest growing businesses – Virginia Chamber of Commerce
  8. 2008 Radiant Systems Presidents Club — Top Retail Business Partner for Radiant Systems
  9. 2008 Radiant Systems top Growth Partner — Retail Division
  10. 2008 NCR and Radiant Systems top Salesperson award and top Rookie 2012 Best Sales Team

Meet Our Team Members

We continually strengthen our values-based, leadership-centered culture, with outstanding people and an environment that nurtures trust where all employees participate in the company’s success.

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  • Kevin Bowden

    Founder / CEO

    Kevin is the founder of C&K Systems in 1989. He began his career in information technology industry 35 years ago with a career in software development, network engineering and business development. As a member of NCR’s Retail Partner Advisory Board for the past 15 years, Kevin has been instrumental as to the direction of the product line and its development. Kevin’s ongoing focus is strategic business development and fostering existing customer and strategic relationships and building internal teams.

    “Our collective skills paired the high level of personal care we give each and every customer is what separates us from our competition and defines us as a company.”

  • Tom Pires - CISO

    Tom Pires

    President / CISO

    “I started at C&K systems on November 4th 2003 as an offline ticket entry tech. Since then I’ve been a NCR CounterPoint Tech, worked on new installs, engineering, virtualization of the entire hosted environment, and now President and Chief Information Security Officer.”

  • Dennis Lavallee - VP Sales & Marketing

    Dennis Lavallee

    VP Sales & Marketing

    “My position at C&K Systems provides me with the opportunity to work with a knowledgeable team of consultants in developing opportunities into new NCR CounterPoint customers. I also work with customers directly to help in defining the best NCR CounterPoint solution to best fit their business needs.”

  • Jennifer Lavallee - VP Projects & Support

    Jennifer Lavallee

    VP Customer Support Services

    “My daily goal at C&K Systems is to make constant improvements in customer service, support processes, and to grow our service team into the best support department in the channel. “

  • Jeana Thomas - Training Manager

    Jeana Thomas

    Training Manager

    Jeana Thomas is the Training Manager for C&K and joined the team in October 2013. Beginning her career as a single/multi store manager in 1979 she began teaching in 1998 and eventually became the Senior Software Consultant for NCR CounterPoint at Advanced Retail Management Systems. Jeana’s eclectic experience gives her the unique ability to communicate with retail professionals and translate software processes into real world, day to day business language.

  • Michael Mooney - VP Operations / HR

    Michael Mooney

    Human Resources

    “I started at C&K Systems on July 1st 2013 as the first Human Resource Manager for the company. I have had the good fortune to recruit and hire extremely talented individuals from across the United States to create, what I believe, is the best and the brightest team in our industry. Recently, I have also taken on the role of Vice President of Operations and will use my over 20 years of business experience to assist in the daily operations of the Company.”

Successful Businesses Choose C&K Systems

Our highly trained, expert professionals are dedicated to upholding the highest standards in data security while providing 24/7/363 support.

  • PCI-QIR Certified Installers

  • VISA Validated Service Provider

  • Certified Expert Trainers

  • 24/7/363 Customer Service