Third-party logos and trademarks are property of their respective copyright holders.

  • Who We Are

    Who We Are

    Who We Are

    C&K Systems is recognized as a global leader in the management and deployment of cloud based retail point-of-sale environments with NCR Counterpoint for small to medium specialty retailers. In today’s connected world retailers need a suite of integrated Omni-channel and e-business solutions to stay competitive, driving sales anywhere, anytime, on any device. C&K provides experienced expert retail application and technology professionals to do the heavy lifting for retailers of any size. Customers like the simplified pay as you go service plans and from a service perspective when problems arise there is a single point of contact for resolution.

    Our History

    Our History

    C&K Systems was founded in 1989 and we are celebrating our 27th year in business. C&K has grown to near 50 employees and provides a suite of omni-channel solutions from the industries top providers including: NCR Counterpoint SQL.

    Specialty retail covers a broad spectrum of retailers including thrift, apparel and footwear, lawn and garden, liquor, and gift to name a very few. Our staff is made up of seasoned professionals with hundreds of years combined experience in retail technology and operations.

    Our ability to develop integrations to hundreds of applications and to customize and create applications to a unique industry is one of our key strengths as no two specialty retailers are exactly alike.

    In 2011 C&K improved its help desk operations to meet our customer’s service needs by providing 24x7x363 coverage. C&K Systems is the premier specialty retail solutions provider in the Southeastern United States.

    Our Mission

    “Partners For Life”

    We are outstanding people whose mission is to make a personal difference every day in our customers’ success. Our goal is to provide retailers innovative technology solutions, backed by best of industry life cycle service and support. Our motto is “Partners for Life.”

    Our technology and service solutions enable Retail businesses to operate more efficiently and profitably. We give our customers a clear competitive advantage with our high quality products and services. We continually strengthen our values-based, leadership-centered culture, with outstanding people and an environment that nurtures trust where all employees participate in the company’s success. We strive for growth and profit to provide a healthy return to give us the flexibility and independence to execute our Mission.

    We Get It. . . .

    We know that your level of satisfaction is in direct correlation to our success. Our staff takes great pride in the level of service we deliver, that is why it has been and always will be our #1 priority. Our goal is to maintain the most experienced, expansive and robust support department in our channel.

    Core Values

    Excellence, Innovation, Teamwork

    C&K’s core values are “passion and integrity” and are built with excellence, innovation and teamwork.

    To state our core values is nothing, only by our actions do we make them real and to earn the trust of our customers, our peers, and ourselves, we will do more than simply state our values —- we will live them as well.  We are accountable for our words, for our commitments, and for our actions.

    • #1 Excellence

      • Build Knowledge
      • Thought leadership
      • Be accountable
      • Have a sense of urgency
      • Seek efficiencies
    • #2 Innovation

      • Invent
      • Be creative
      • Embrace change
      • Build on success
      • Learn from failure
    • #3 Teamwork

      • Commitment to our success
      • Share expertise
      • Respect differences
      • Have a sense of humor
      • Celebrate victory


    What We’re Proud Of. . .

    We pride ourselves in having earned some of the industry’s top honors. Here is a list of some of those honor:

    • 2014 Six Year Honoree Inc. 5000 fastest growing companies. Honor roll inductee
    • 2014 MSPmentor 501 Global Edition – Worlds top managed services providers (MSP)
    • 2013 Tech 200 list of fastest-growing technology companies in the United States
    • 2013 NCR Circle of Distinction — NCR Highest Global Partner Award
    • 2013 MSPmentor 501 Ranked #259 Worlds top managed services providers (MSP)
    • 2012 and 2013 Top NCR Retail Sales Partner for Counterpoint — Million Dollar Club
    • 2009 Virginia Fantastic 50, Selected as one of the 50 fastest growing businesses in Virgina by the Virginia Chamber of Commerce
    • 2008 Radiant Systems Presidents Club — Top Retail Business Partner for Radiant Systems
    • 2008 Radiant Systems top Growth Partner — Retail Division
    • 2008 NCR and Radiant Systems top Salesperson award and top Rookie 2012 Best Sales Team
  • Our Vision

    Change is an inevitable force in the retail industry, and technology is often the biggest reason why. Because this change happens fast, it is sometimes hard for retailers to determine which technologies will truly help their business flourish and which may make it flounder. Our vision in retail technologies helps small and medium-sized retailers make sound decisions on the technologies that are the most suitable for their specialty retail store.

    Author's imageKevin BowdenFounder & CEO

Why Choose C&K Systems?

We are outstanding people whose mission is to make a personal difference every day in our customers’ success.

  • Innovative Technologies

  • Technical Skillsets

  • Advanced Solutions

  • Retail

Meet Our Team Members

We continually strengthen our values-based, leadership-centered culture, with outstanding people and an environment that nurtures trust where all employees participate in the company’s success.

  • kevin_fun
  • Kevin Bowden

    CEO & Founder

    Kevin is the founder of C&K Sytems in 1989. He began his career in information technology industry 35 years ago with a career in software development, network engineering and business development. As a member of NCR’s Retail Partner Advisory Board for the past 15 years, Kevin has been instrumental as to the direction of the product line and its development.

    Kevin’s ongoing focus is strategic business development and fostering existing customer and strategic relationships and building internal teams.

    “What I love about my business is visiting all the unique locations of our customer and getting a free moment to shoot some great pics of the area.  I am lucky to have another great photographer on staff that shares my passion for photography.”

  • Michael Mooney - VP Operations / HR

    Michael Mooney

    VP Operations / Human Resources

    “I started at C&K Systems on July 1st 2013 as the first Human Resource Manager for the company. I have had the good fortune to recruit and hire extremely talented individuals from across the United States to create, what I believe, is the best and the brightest team in our industry. Recently, I have also taken on the role of Vice President of Operations and will use my over 20 years of business experience to assist in the daily operations of the Company.”

  • Tom Pires - CISO

    Tom Pires

    Chief Information Security Officer

    “I started at C&K systems on November 4th 2003 as an offline ticket entry tech. Since then I’ve been a NCR CounterPoint Tech, worked on new installs, engineering, virtualization of the entire hosted environment, and now Chief Information Security Officer.”

  • Dennis Lavallee - VP Sales & Marketing

    Dennis Lavallee

    VP Sales & Marketing

    “My position at C&K Systems provides me with the opportunity to work with a knowledgeable team of consultants in developing opportunities into new NCR CounterPoint customers. I also work with customers directly to help in defining the best NCR CounterPoint solution to best fit their business needs.”

  • Jennifer Lavallee - VP Projects & Support

    Jennifer Lavallee

    VP Customer Support Services

    “My daily goal at C&K Systems is to make constant improvements in customer service, support processes, and to grow our service team into the best support department in the channel. “

  • Mary Fawley - Controller

    Mary Fawley


    Mary joined C&K in August 2008.  She came to C&K with five years’ experience in the retail world.  Since joining the team, she has worked in almost every administrative position in the company from answering phones to accounts receivable to accounts payable.  Mary is currently the Controller and she oversees the entire administrative department.

  • Jeana Thomas - Training Manager

    Jeana Thomas

    Training Manager

    Jeana Thomas is the Training Manager for C&K and joined the team in October 2013. Beginning her career as a single/multi store manager in 1979 she began teaching in 1998 and eventually became the Senior Software Consultant for NCR CounterPoint at Advanced Retail Management Systems. Jeana’s eclectic experience gives her the unique ability to communicate with retail professionals and translate software processes into real world, day to day business language.