Microsoft Ends Extended Support for Popular POS Software & Operating Systems
September 9, 2019

Microsoft Ends Extended Support for Popular Operating Systems & Server Software

Microsoft recently announced the ended of extended support for various End of Life Microsoft Windows client and server operating systems, including all Windows Server 2008 versions, all Windows 7 versions (except Windows Embedded POSReady 7). Microsoft officially ends all support for these products on January 14th, 2020, as further software patches and security updates will no longer be released. This reality poses a severe risk to your business network environment and point of sale systems and should be addressed.

Retail Business Software / Operating Systems Affected By End of Life

Chances are, you may still have older point of sale terminals running on one of these operating systems that are in dire need of an upgrade. Below is a table of the life cycle of when extended support for the operating system expires:

Operating System Release Date End of Life
Windows Embedded Standard 2009 2008 Jan. 8, 2019
Windows Embedded POSReady 2009 2009 April 9, 2019
Microsoft SQL Server 2008 / 2008 R2 2008 July 9, 2019
Windows 7 (all versions) 2009 Jan. 14, 2020
Windows Server 2008 / 2008 R2 2008 Jan. 14, 2020
Windows Embedded POSReady 7 2011 Oct. 12, 2021

PCI-DSS Standards & Unsupported Software

PCI Data Security Standard section 6.2 states that Security patches must be installed within one month of release. When Microsoft stops supporting the operating system, they stop deploying security patches for the operating system. Without security patches, your environment becomes unable to achieve PCI compliance.

Legacy Equipment Running Counterpoint and Microsoft Products

Additionally, legacy Radiant / NCR Hardware (e.g., P1530, P1560, P1550, and others) that are powered by embedded POSReady 2009 operating systems are not compatible with the recommended Windows 10 Upgrade. POSReady 2009 has not been supported by Microsoft since April 9th, 2019. In addition, some currently supported Microsoft client-based operating systems (such as Windows Embedded POSReady 7) may not be fully compatible with newer Microsoft Windows Server operating system features and functions. Therefore, it becomes critical to upgrade these legacy terminals to more modern terminals as well.

Without Patches & Support, Your System is Vulnerable.

Without the regular release of on-going patches, automatic fixes, service packs and even technical assistance online, the number of vulnerabilities adding up will no longer be able to be fixed beyond various End of Life deadlines above. After that, its fair game on your vulnerable system to be exploited and potentially compromised. Don’t leave your business network and point of sale systems at risk.

The Next Steps You Should Take

Failing to upgrade not only disregards regulatory PCI compliance, but also leaves your business vulnerable to various security threats including hacking, malware, and more! The time to start planning is now. System upgrades always take time and careful planning, sometimes involving the purchase of new compatible hardware to facilitate your upgrade.

Contact Us to Start Your Upgrade Planning.

To properly evaluate and identify the entire scope of your necessary upgrades and updates your environment may need, please contact your account manager immediately to begin this evaluation process. It becomes critical for us to correctly identify the entire scope of your needs as certain versions of Counterpoint will need special attention to function properly with the utmost attention to data security.

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