ServicePoint SQL for NCR Counterpoint

ServicePointSQL for NCR Counterpoint

Streamline Your Service Company Operations
ServicePoint SQL Streamlines your Service Company's Operations

Build a more profitable service business with ServicePoint SQL

ServicePoint SQL for NCR Counterpoint helps you make important decisions to make your business more efficient and more cost-effective. Automated tools built into ServicePoint will even help you offer service contracts that create profit for you day after day.

Schedule Your Demo

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Features You Need to Get Back to Growing Your Business

Effective Service Management

ServicePoint SQL for NCR Counterpoint gives you immediate access to all important service information through one centralized screen. Our system will automatically notify you when a customer or their equipment is covered under warranty or contract and suggest the appropriate billing rates.

Scheduling & Service Dispatching

The scheduling functions are designed to show service technician status at a glance, giving you a total picture of all service activity. You will have the ability to efficiently schedule resources by location, type of service needed, and technical skills required.

Equipment Management

To help you maintain and manage your customers’ equipment, our software tracks all your warranty and service contract information. Handle preventative maintenance, service history, scheduled dates, even meter readings.  

Customer Invoicing Tools

You can selectively invoice service calls and contracts, using invoice formats tailored to fit your needs. We are fully integrated with major accounts receivable and inventory management packages, and full history of all billing is preserved.

Service Contract Management

ServicePoint SQL for NCR Counterpoint SQL gives you automated contract billing at your defined intervals, as well as automated generation of contract renewal letters and forms.

Service Reporting & Analytics

ServicePoint SQL for NCR Counterpoint SQL uses Crystal Reports for unmatched reporting capability, using industry-standard tools. All reports and forms can be exported to common formats or sent directly to email.

How ServicePointSQL Works.

Harness the power and flexibility of ServicePoint SQL For NCR Counterpoint POS and MS SQL Server to streamline your service company’s operation and eliminates the guess work of your day-to-day operations.
The ServicePoint Mobile option allows technicians in the field to access their service tasks from any web-enabled device.

The mobile tools your service technicians need

The mobile option built into ServicePoint allows technicians in the field to access their service tasks from any web-enabled device. It interfaces directly with a ServicePoint system to provide real-time updating of service activity. SPMobile is a data driven, scalable service dispatch mobile application that works on any device.

  • Technicians can view daily job lists
  • Complete work order details w/ labor entry, inventory needed and notes.
  • Turn-by-turn navigation for accurate service call locations
  • Clock-In/Clock-out feature for technicians w/ calendars
  • View work order summaries
  • Accept customer signatures for services rendered
The ServicePoint Mobile option allows technicians in the field to access their service tasks from any web-enabled device.

Schedule Your Demo Today.

Complete the form below and we’ll contact you set up your demo. 

  • We take your privacy seriously. No spam. See our privacy policy here.
    or (888) 476-7911
  • This field is for validation purposes and should be left unchanged.