NCR Counterpoint Training – NCR Certified Point of Sale Training

NCR Counterpoint Training

A Tailored Training Experience to Educate You & Your Team

Increase Staff Retention
Maximize Your ROI
Increase Your Knowledge
Are you getting the most out of your way of learning Counterpoint?

Are you getting the most out of your way of learning Counterpoint?

E-Learning, help screens and manuals are designed for mass consumption, not engaging enough, and certainly not tailored to your individual and unique business needs.  Without proper NCR Counterpoint training, how will you ever reach your fullest potential in the software?

Our Approach to Counterpoint Training

We start with a discovery call to learn about your specific software challenges, unique business needs, and day to day operations.  We then build a Counterpoint Training experience around your goals.

Industry Experience

Our trainers have decades of retail industry experience at multiple levels.

We speak your language

and understand that no two businesses are alike.

A multi-faceted approach

We can train from the ground up or expand on your existing knowledge.

Format Options

On site or remote* software training to save time and money. Training-the-trainer or your entire staff.

* Due to the current global pandemic, we are only offering remote, web based training at this time.

Our Counterpoint Training Packages

We offer the following training packages with content tailored to your specific business needs.

Beginner Training

Navigation, customizing, saving and recalling views, lookups, filters and zooms.

Building normal and gridded items, creating alternate units and preferred purchasing units.

Updating/correcting quantity and cost values of an item master.

Building and managing purchasing documents.

Documenting merchandise received from a vendor with or without a purchase order.

Store to store merchandise movement.

Open, close, sales processing and end of day reporting.

Intermediate User(s)

Purchasing based on sales, Days of Supply and re-order points.

Set re-order points based on sales and days of supply.

Merchandise distribution based on re-order points.

Building Sales History and Merchandise Analysis reports, auditing and loss prevention.

Auto discounting based on customer and merchandise criteria.

Performing wall to wall and physical counts

Building gift basket with and without choices.

Advanced User(s)

Renaming fields, making required fields and adding key word searches.

Renaming Tab, buttons and pop up messages.

Item and Customer Merge, renumber items, vendors and customers.

Reward programs for customer purchases.

Importing/Exporting data in and out of Counterpoint.

Changing security and menu codes, setting up discount and reason codes, touch screen design, creating profile fields.


Get started with a quick discovery call.

Our NCR Certified Counterpoint Trainers are ready to help you get the most out of your software investment.

1. Let's Talk

Contact us to discuss your specific training needs and your schedule.

2. The Specifics

We'll work together to build a tailored training curriculum.

3. Your Time(s)

We'll schedule your training around your busy calendar.

What Our Clients Say

How a few of our clients have reached success with their Counterpoint training experience.

"Concise and is always so willing to explain something again or go into more detail whenever asked. Always fun and upbeat! really makes learning fun!"

Diana S
Axmen / The BTO Inc

"The information that was gained during that one hour was amazing!!"

Debbie G
Didier Farms

"Great teacher and so incredibly knowledgable"
Johanna Q.
Rebecca’s Apothecary

Schedule your Counterpoint Training session today.

Let’s get a training session on the calendar to help you and your team achieve your fullest potential.  In our call, we’ll…

  • Learn more about your unique specific training needs
  • Discuss your tailored Counterpoint training experience
  • Work with you and your schedule to make it happen.
  • We respect your privacy. No Spam. Privacy Policy
  • This field is for validation purposes and should be left unchanged.
Top5 Reports You Should be Using in Counterpoint

NCR Counterpoint Tutorials Library

Our NCR Certified Counterpoint trainers have compiled an extensive library of quick tips and how to videos tutorials, covering a range of Counterpoint software and retail business management topics. These tutorials cover everything from inventory, reporting, configuration and much more.