NCR Smart Alerts – Mobile Alerts for NCR Counterpoint POS

NCR Smart Alerts

Get Mobile Alerts of Your Stores' Activities

Monitor In-store Operations & Activities
Deliver Exceptional Customer Service
Protect Your Bottom Line
NCR Smart Alerts are designed to send actionable data in the form of a text or an email to your mobile device. You are busy enough as it is as a small retailer. With NCR Smart Alerts, you don’t have to be everywhere at once.

Mobile Delivery of Actionable Store Data

NCR Smart Alerts for NCR Counterpoint POS send you instant Text (SMS) or email alerts of potentially fraudulent situations, store operations, sales associate activities, and see daily sales figures with POS data.

Available Alerts.

  • Low Inventory
  • Cash drawer over or short
  • Failed credit card settlement
  • Flash sale detail
  • High sales volumes
  • Pending orders reports
  • Large sale
  • No one signed into store
  • Large price override
  • Excessive "no sale" transactions
  • Returns during off hours
  • Quote summary
  • Excessive voided tickets
  • Large discount amounts
  • Key peformance indicators
  • Daily reporting

Multi-store monitoring on the go

Your bottom line is crucial. With NCR Smart Alerts, you can take immediate action to activities that could affect your bottom line. Receive key business alerts including low inventory warnings, current cash on hand notifications, alerts if no one has signed in when a store opens, and receive daily sales figure reports.
NCR Smart Alerts gives you the ability to monitor store operations on the go.
NCR Smart Alerts scans transaction history and instantly identifies anyone performing activities outside standard daily activities via a security alert.

Respond quicker to fraudulent activity

NCR Smart Alerts monitors transaction history within Counterpoint and instantly identifies any suspect activity outside of your normal daily processes.  Receive alerts and notifications about potentially fraudulent transaction types, unusual ticket volumes, types, refunds, tickets or sales. 

Deliver exceptional customer service

Your retail business thrives on delivering great customer service.  Protect your bottom line by staying connected to activities in your store. NCR Smart alerts notifies you about your sales reps activity including opening, system logins and review of pending orders, large sales or refunds.

Receive NCR Smart Alerts around sales reps activity, including opening the store, when the rep has logged into the system, a review of pending orders, and notifications of large sales or refunds.

Go Beyond Point of Sale.
Schedule Your Demo Today.

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  • Learn more about your unique business challenges
  • Discuss unique retail solutions tailored to your business
  • Build a strategy to reach your goals.
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